Therapy FAQ for Parents & Clients

Need more information? 

Our FAQs offer clear explanations about our process, pricing, insurance, and what comes next.

Do you offer virtual therapy throughout California?

Yes. We provide secure online therapy to clients located anywhere in California. All sessions are conducted through a HIPAA compliant telehealth platform, allowing you to access support from the comfort of your home.

What mental health concerns do you specialize in?

We provide comprehensive therapy services for teens and adults facing a variety of challenges. Our primary areas of expertise include:

  • Anxiety Management: Strategies for chronic worry and panic.
  • Life Transitions: Support for moving, career changes, or entering adulthood.
  • Relationship Issues: Navigating conflict and building deeper connections.
  • School & Academic Stress: Managing performance pressure and burnout.
  • Family Dynamics: Improving communication and resolving internal family conflict.

What is your therapeutic approach?

Our work is strengths-based and integrative. We don’t believe in a one-size-fits-all model; instead, we draw from several evidence-informed approaches to create a treatment plan tailored to your unique needs and goals. We focus on what is already working in your life to help you overcome what isn’t.

Do you offer professional services for other therapists?

Yes. Beyond individual therapy, we provide expert consultation services for clinicians and mental health programs. Whether you are looking to refine your clinical skills or optimize a program’s effectiveness, we offer the professional guidance necessary to elevate your practice.

We are a contracted In-Network Provider with:

Optum (UnitedHealthcare / United Behavioral Health), Aetna and California FFS Medi-Cal

Please call the number on the back of your insurance card to verify your benefits for behavioral health services.

For all other insurance carriers, we operate as an Out-of-Network provider. We understand that using your insurance is important. While our team works to expand our network, we can provide you with a superbill.

What is a superbill? 

A superbill is a detailed receipt for services you submit to your insurance.  If you have out-of-network benefits, this allows you to be reimbursed for a portion of your virtual therapy costs. We’re here to help you through the
simple submission.

How much does therapy cost without insurance?

Private pay rates vary depending on service type and session length. Sliding scale options are available based on financial need.

Do you offer a sliding scale?

Yes. We offer a private sliding scale for clients who prefer not to use insurance or who may not have coverage. Our sliding scale is available directly through our practice. Rates are based on household income and financial need.

How long are therapy sessions?

Most sessions are 50 minutes. Longer sessions may be available upon request.

How often will we meet?

Therapy typically begins on a weekly basis. As symptoms improve, some clients transition to biweekly or monthly sessions. Your therapist will collaborate with you on the plan that feels supportive.

How do I get started?

You can schedule a free 15 minute consultation or request an appointment through our online contact form. Our team will guide you through next steps, fees, and what to expect.

What can I expect in the first session?

The first session focuses on understanding your goals, exploring what brings you to therapy, and reviewing your personal and family history. Together we will create an initial plan for care.

Do you provide documentation for schools, such as for 504 plans or IEPs?

Yes. When clinically appropriate, we can provide treatment summaries or collaborate with school teams to support accommodations. We regularly work with students and families navigating school related stress and mental health needs.

Do you offer therapy for parents and caregivers?

Yes. We provide parent and caregiver support for stress, communication challenges, and family dynamics that impact daily life.

What is your cancellation policy?

We require 24 hours notice to cancel or reschedule a session. Late cancellations may be billed at the full session rate.

Is online therapy effective?

Yes. Research shows that virtual therapy is effective for anxiety, stress management, emotional regulation, and many other concerns. Clients often appreciate the convenience and privacy of meeting from home.

Still have questions?
We’re happy to help. Reach out to schedule your free 15 minute consultation and see if virtual therapy in California is the right fit for you.